1. Information We Collect
To provide a rich and engaging learning experience, we collect minimal information necessary to make the products function. Here is exactly what we collect:
Account Information
When you sign up for Melo by Tinymingle, we collect your email address and name to manage your account, process subscription details, and securely authenticate your login sessions.
Customisation Data
In order to generate personalised stories, you may input characters, preferences, and child names. This data is strictly processed to dynamically compile your tailored audio or read-along stories.
2. How We Process Children's Privacy
We take the Children’s Online Privacy Protection Act (COPPA) and international child privacy regulations extremely seriously.
- Our services are designed to be set up and managed strictly by parents or legal guardians.
- We do not encourage children to provide personal contact details or navigate the digital platform unsupervised.
- Names provided for personalisation are treated as configuration parameters and are never linked to geographic locations or shared with marketing tracking scripts.
3. Data Security & Storage
We employ industry-standard encryption protocols (SSL/TLS) for data transmission and store your data securely on cloud databases. Your custom child profiles and generated story settings remain completely private and protected against unauthorized access.
4. Your Choices & Data Rights
You are in full control of your private information. Under applicable privacy laws, you have the right to:
- Request access to the personal data we store about you.
- Modify, correct, or update your account profile details.
- Export or request a copy of your custom stories.
- Request the complete deletion of your account, children profile parameters, and history.
5. Updates to This Policy
We may update this Privacy Policy from time to time to reflect product shifts or regulatory adaptations. Any significant policy revisions will be communicated directly via email or highlighted on this page.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or child safety, please reach out to us at:
